Component 1: Expertise
Expertise, in her model, is not just
that connected to a person’s current post or
job. It also refers to all of the knowledge and experience that
that person has gained in life. So a Chief Executive may also bring skills
garnered from being a mother, a youth leader, or a hockey player.
Component 2: Creative Thinking
Amabile includes a number of elements in her description of creative
thinking. For example she cites a ‘capacity to put existing ideas in new combinations’, ‘perseverance’, ‘the capacity for incubation’ and the combination of ‘knowledge from seemingly disparate fields’.
Component 3: Motivation
Motivation is the fuel that drives the
vehicle provided by the two elements listed
above. All the expertise and ability to think creatively in the
world will be useless, if the person is not motivated to put them to good use. In most organisations, there is a
wealth of talent, both visible and hidden among the staff and volunteers. The
ability to think creatively can be learned or encouraged by reading books or blogs, or attending training courses. But nurturing a positive motivation to
be creative among its people is the one element that most organizations leave
out. And a car without fuel is going nowhere.
How to motivate creativity
There are three things a manager can do to build individual
motivation to solve
problems.
1. Match people with the right
task. If you play to people’s strengths you may
find that they begin to enjoy the challenge. It seems obvious, but
when we want to deliver a presentation, how many times do we see the person
with the strongest dread of presenting being chosen? If a piece has to be
written for the community newsletter, do we choose the best communicator, or
simply the person who is closest to the task, to prepare the copy? If we do not
put conscious effort into the matching process, then mismatches are inevitable.
And then of course, we will have people who are not enthusiastic and engaged,
far less passionate, about their task.
2. Give people freedom to act. A manager may give team
members a clear brief, or target. But if the manager then constrains their freedom
to act in order to retain control over how something is to be achieved, then
they will limit the team’s ability to provide creative solutions. So delegate
responsibility for the results, as well as the task in hand. Ask people to
solve the problem or to come back to you with alternative solutions, but not
with problems. Hand over ownership of the problem. Light the blue touch paper of
your peoples‟ creativity and then stand back.
3. Give people time: People need time to be
creative. They need strategic time.
In other words a long period of time in which to consider,
gestate, ponder and wait for their subconscious brain or intuition to kick in.
You don’t necessarily
get creativity by demanding results yesterday. They also need tactical time.
This is time knitted into the fabric of a day to brainstorm or dream. So create
a long enough timeline, but also encourage people to schedule in quite time
into their daily schedules. Encourage them to clear their decks of urgent but
not necessarily important tasks and “have a meeting with their creativity‟.
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